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Welcome to Ligout. These Terms and Conditions (“Terms”) govern your use of the Ligout website, products, and services. By accessing our website or purchasing Ligout products, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, or purchasing products from Ligout, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.
If you do not agree with any part of these Terms, please do not use our website or services.
2. About Ligout
Ligout is a producer and seller of hot sauces, seasonings, marinades, and related food products inspired by Caribbean flavors and culinary traditions.
3. Product Information
We strive to ensure that all product descriptions, images, ingredients, pricing, and availability are accurate.
However, Ligout does not warrant that product descriptions or website content are completely error-free. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Product packaging may vary slightly from images displayed on the website.
4. Orders and Payments
By placing an order, you agree that:
Ligout reserves the right to refuse, cancel, or limit any order at its sole discretion.
5. Pricing
All prices are listed in U.S. Dollars unless otherwise stated.
Ligout reserves the right to:
Applicable taxes and shipping fees may be added during checkout.
6. Shipping and Delivery
Ligout will make reasonable efforts to ship orders promptly.
Delivery times are estimates and are not guaranteed. Ligout is not responsible for delays caused by:
Risk of loss transfers to the customer upon delivery to the shipping carrier.
7. Returns and Refunds
Due to the nature of food products, Ligout generally does not accept returns on opened items.
Refunds or replacements may be issued for:
Customers must contact us within 7 days of delivery and provide proof of the issue.
8. Food Allergy Disclaimer
Ligout products may contain or be produced in facilities that process ingredients including, but not limited to:
Customers with allergies should carefully review product labels before consumption.
Ligout is not responsible for allergic reactions resulting from product use.
9. Intellectual Property
All content on the Ligout website, including:
is the exclusive property of Ligout and may not be copied, reproduced, distributed, or used without written permission.
10. User Conduct
You agree not to:
11. Limitation of Liability
To the maximum extent permitted by law, Ligout shall not be liable for:
arising from the use of our products, website, or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Disclaimer of Warranties
Ligout products and services are provided “as is” and “as available.”
We make no warranties, express or implied, including warranties of:
except as required by applicable law.
13. Indemnification
You agree to indemnify and hold harmless Ligout, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in New Jersey.
15. Changes to These Terms
Ligout reserves the right to update or modify these Terms at any time.
Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of any revised Terms.
16. Contact Information
For questions regarding these Terms and Conditions, please contact:
Ligout Hot Sauce & Seasoning
Website: www.ligout.com
Email: Owenjoseph@ligout.com
Thank you for choosing Ligout — Flavor of the House
At Ligout, we take pride in delivering high-quality hot sauces and seasonings. Due to the nature of our food products, we have established the following Return & Refund Policy to ensure product safety and customer satisfaction. This policy clearly explains return eligibility, refund procedures, and replacement options.
Returns
Because Ligout products are food items, all food product sales are generally final and non-returnable for safety and quality control reasons. Once a food product has left our facility, we cannot restock or resell it. This approach is common among specialty food and hot sauce manufacturers.
Damaged, Defective, or Incorrect Orders
If you receive a product that is:
Please contact us within 7 days of delivery with:
After review, Ligout may provide:
at our sole discretion.
Refund Eligibility
Refunds may be issued when:
Refunds will not be issued for:
Shipping Costs
Original shipping charges are non-refundable unless the error was caused by Ligout or the product arrived damaged.
Order Cancellations
Orders may be canceled for a full refund if cancellation is requested before the order has been processed or shipped.
Once an order has shipped, it cannot be canceled.
Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days after approval. Processing times may vary depending on your financial institution.
Contact Us
For questions regarding returns, refunds, or damaged products, please contact:
Ligout Customer Support
Website: www.ligout.com
Email: ligoutbusiness@ligout.com
We appreciate your support and thank you for choosing Ligout—bringing Caribbean-inspired flavor to every meal.
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